- Some people can't figure out the mouse. Tamra Eagle, an AST technical support supervisor, says one customer complained that her mouse was hard to control with the "dust cover" on. The cover turned out to be the plastic bag the mouse was packaged in.
- Dell technician Wayne Zieschang says one of his customers held the mouse and pointed it at the screen, all the while clicking madly. The customer got no response because the mouse works only if it's moved over a flat surface.
- Disk drives are another bugaboo. Compaq technician Brent Sullivan says a customer was having trouble reading word-processing files from his old diskettes. After troubleshooting for magnets and heat failed to diagnose the problem, Mr. Sullivan asked what else was being done with the diskette. The customer's response: "I put a label on the diskette, roll it into the typewriter..."
- At AST, another customer dutifully complied with a technician's request that she send in a copy of a defective floppy disk. A letter from the customer arrived a few days later, along with a Xerox copy of the floppy.
- At Dell, a technician advised his customer to put his troubled floppy back in the drive and "close the door." Asking the technician to "hold on," the customer put the phone down and was heard walking over to shut the door to his room. The technician meant the door to his floppy drive.
- The software inside the computer can be equally befuddling. A Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.
- Another Dell customer needed help setting up a new program, so Dell technician Gary Rock referred him to the local Egghead. "Yeah, I got me a couple of friends," the customer replied. When told Egghead was a software store, the man said, "Oh! I thought you meant for me to find a couple of geeks."
- Not realizing how fragile computers can be, some people end up damaging parts beyond repair. A Dell customer called to complain that his keyboard no longer worked. He had cleaned it, he said, filling up his tub with soap and water and soaking his keyboard for a day, and then removing all the keys and washing them individually. Computers make some people paranoid.
- A Dell technician, Morgan Vergara, says he once calmed a man who became enraged because "his computer had told him he was bad and an invalid." Mr. Vergara patiently explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
- These days PC-help technicians increasingly find themselves taking on the role of amateur psychologists. Mr. Shuler, the Dell technician, who once worked as a psychiatric nurse, says he defused a potential domestic fight by soothingly talking a man through a computer problem after the man had screamed threats at his wife and children in the background.
- There are also the lonely hearts who seek out human contact, even if it happens to be a computer techie. One man from New Hampshire calls Dell every time he experiences a life crisis. He gets a technician to walk him through some contrived problem with his computer, apparently feeling uplifted by the process.
Airlines Running on Operating Systems
Here are some basic descriptions of what may happen if airplanes had different operating systems running them.
- DOS: Everybody pushes it till it glides, then jumps on and lets it coast till it skids, then jumps off, pushes, jumps back on, etc.
- DOS with QEMM: Same as DOS, but with more leg room for pushing.
- Macintosh: All the flight attendants, captains and baggage handlers look the same, act the same and talk the same. Every time you ask a question, you are told you don't need to know, don't want to know and everything will be done for you without your knowing, so just shut up.
- OS/2: To get on board, you have to have your ticket stamped 10 different times by standing in 10 different lines. Then you fill out a form asking how you want your seating arranged -- with the look and feel of an ocean liner, a passenger train or a bus. If you get on board and off the ground, you will have a wonderful trip, except when the rudder and flaps freeze, in which case you have time to say your prayers before you crash.
- Windows: Colorful airport terminal, friendly flight attendants, easy access to a plane, and an uneventful takeoff. Then, all in a sudden, boom! You blow up without any warning whatsoever.
- NT: The terminal and flight attendants all look like those the Windows plane uses, but the process of checking in and going through security is a nightmare. Once aboard, those passengers with first class tickets can go anywhere they want and arrive in half the time, while the vast majority of passengers with coach tickets can't even get aboard.
- Unix: Everyone brings one piece of the plane. Then they go on the runway and piece it together, all the while arguing about what kind of plane they're building.
- CAIRO: The airplane is distributed among 47 different hangars in 13 airports scattered over 8 states, 4 Canadian provinces, and a remote mountain hideaway in Nicaragua. But you don't need to know where the airplane is or who it belongs to in order to fly it. Actually, you don't fly the airplane itself; you fly a simulation that behaves just like the real thing except that you don't go anywhere. But that's okay, because when the world is at your fingertips you never need to leave home.
Lawyers vs Computers
Lawyers and computers have both been proliferating since1970. Unfortunately, lawyers, unlike computers, have not gotten twice as smart and half as expensive every 18 months.
Top Ten Signs Your Coworker Is A Computer Hacker
10. You ticked him off once and your next phone bill was $20,000.
9. He's won the Publisher's Clearing House sweepstakes three years running.
8. When asked for his phone number, he gives it in hex.
7. Seems strangely calm whenever the office LAN goes down.
6. Somehow he/she gets HBO on his PC at work.
5. Mumbled, "Oh, puh-leeez" 95 times during the movie "The Net"
4. Massive RRSP contribution made in half-cent increments.
3. Video dating profile lists "public-key encryption" among turn-ons
2. When his computer starts up, you hear, "Good Morning, Mr. President."
1. You hear him murmur, "Let's see you use that Visa card now, jerk."
Some Whimsical Sayings
- Beauty is in the eye of the beer holder
- There 3 kinds of people: those who can count & those who can't.
- Why is "abbreviation" such a long word?
- Don't use a big word where a diminutive one will suffice.
- Every morning is the dawn of a new error...
- A flying saucer results when a nudist spills his coffee.
- For people who like peace and quiet: a phoneless cord.
- I can see clearly now, the brain is gone...
- The beatings will continue until morale improves.
- I used up all my sick days, so I'm calling in dead.
- Mental Floss prevents Moral Decay.
- Madness takes its toll. Please have exact change.
- Proofread carefully to see if you any words out.
- There cannot be a crisis today; my schedule is already full.
- I'd explain it to you, but your brain would explode.
- Ever stop to think, and forget to start again?
- A conclusion is simply the place where you got tired of thinking.
- I don't have a solution but I admire the problem.
- Don't be so open-minded your brains will fall out.
- If at first you DO succeed, try not to look astonished!
- Diplomacy is the art of saying 'Nice doggie!'... till you can find a rock.
- Diplomacy - the art of letting someone have your way.
- If one synchronized swimmer drowns, do the rest have to drown too?
- If things get any worse, I'll have to ask you to stop helping me.
- If I want your opinion, I'll ask you to fill out the necessary forms.
- It's not hard to meet expenses, they're everywhere.
- Help Wanted: Telepathy. You know where to apply.
- Look out for #1. Don't step in #2 either.
- Budget: A method for going broke methodically.
- Car service: If it ain't broke, we'll break it.
- Shin: A device for finding furniture in the dark.
- Copywight 1994 Elmer Fudd. All wights wesewved.
- Dain bramaged.
- Department of Redundancy Department
- What has four legs and an arm? A happy pit bull.
- My software never has bugs. It just develops random features.C:\WINDOWS C:\WINDOWS\GO C:\PC\CRAWLC:\DOS C:\DOS\RUN RUN\DOS\RUN<-------- The information went data way -------->Best file compression around: "DEL *.*" = 100% compression
- The Definition of an Upgrade: Take old bugs out, put new ones in.
- BREAKFAST.COM Halted...Cereal Port Not Responding
- The name is Baud...... James Baud.
- Access denied--nah nah na na